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Assertiveness
Why Assertiveness?
Effective communication and influencing is important in any situation. In order to be totally effective we need to know how to communicate assertively, and to do this we need to be able to feel assertive, so as to create win-win outcomes.
What results will I achieve?
This programme helps create assertive professional communicators. Learning how to contribute to meetings, team events and to more productive business relationship management, all of which adds value to the business. The programme will include:
- How to be an influential communicator
- Differences between assertiveness, aggression and passivity
- How to increase personal flexibility and choice
- Improve ability to create and maintain rapport
- The importance of vocal communication and physiology to successful impact
- How to interact productively with others, on a one to one or in group meetings
- Increasing confidence in handling conflict and differences
- Building on personal effectiveness and self management techniques
Who is it for?
Anyone who has to contribute to meetings, events or appraisals or is involved with negotiation and influencing in their business relationships.
How is it structured?
Skills are demonstrated by the tutors, using short input sessions, exercises and skills practise. Frameworks are all modelled upon people who have demonstrated Excellence in their field.