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Current Advertised Positions
We are always happy to hear from talented individuals who may be thinking of joining Excel Communications.
We are currently looking for:
Trainers/Facilitators for our courses particularly if you can also deliver training in a European language
Head of Sales and Marketing - Outcome Selling (click here for more details)
Sales and Training Manager (click here for more details)
If you are interested in joining the team, then please forward your CV and brief covering letter to info@excelcom.co.uk stating the type of position your are applying for and salary expectation.
Job Title:Sales Consultant - The Excel Academy
The Opportunity: The Excel Academy is a specialised service designed to support sales and marketing professionals in the Pharma and Healthcare industry by providing training for medical professionals to help with Key Opinion Leader Programmes and other relationship building projects.
Reports to: Head of Sales & Marketing – The Excel Academy
Based: At the Marlow head office although some travel to meet with clients and oversee events will be required
Date: March 2008
Given the new nature of this role, this job description is in development and may evolve as the business develops.
Excel Communications is one of the UK’s premier training and development organisations. Despite our small core team we work with over 100 clients, in 8 industries and across the globe. Our clients, including companies like GlaxoSmithKline, HSBC, AstraZeneca, Jewson & Ogilvy rate us very highly for the quality and professionalism of our work. Equally important is that all our staff enjoys working for Excel Communications. We like to make a difference through what we do.
Work Environment
The role is suited to someone who would prefer to work for a smaller organisation in which you can expect the following:
- High levels of autonomy
- Strong personal development ethos
- Dislike of any office politics!
- Entrepreneurial attitude to business
- Relaxed but professional environment
- Pro-activity and responsibility are encouraged
- Decisions can be made quickly
The Role in Brief
The role is ideally suited to someone looking for a new challenge and a chance to show what they are capable of. There is a high level of autonomy, one of the many benefits of working for a smaller company and to some extent the role is like running your own business, within the security of an established business. The Excel Academy is expected to grow by 200% in 2008 and so there is a huge opportunity to build on this momentum and establish The Excel Academy in line with our strap line, which is to become:
“The premier learning and development initiative
for opinion leading healthcare professionals”.
Role and responsibilities
With the support of your line manager, the Administration Team and the Directors of Excel, your role is to sell The Excel Academy service to pharmaceutical and healthcare companies. This will be done by developing a network of contacts, building relationships across your accounts and establishing partnerships with your clients to help their marketing activities via the use of the Excel Academy.
Main Activities
- Proactively seek out additional sales opportunities from our existing pharmaceutical and medical communications accounts
- Meet with clients, assess their professional relations/marketing strategies and sell The Excel Academy concept in partnership with those strategies
- Follow up with clients appropriately to ensure ongoing needs are fully met
- Liaise with course tutors, designers and support staff to ensure customer satisfaction
Knowledge/Experience/Skills Required
- Excellent communication and interpersonal skills
- Good personal image and presentation skills
- Self-motivation and well organised
- An understanding of :
- persuasive selling and client management
- the subtle relationship between NHS key opinion leaders, the pharmaceutical industry and medical communications companies
- learning and development
- ability to follow up leads, understand individual client requirements and to communicate Excel’s benefits, products and solutions
- Willingness to continually learn and develop
Key Features
The success in delivering this role will depend to a large degree on the ability of the jobholder to:
- Be a proactive salesperson who welcomes being responsible for their own success
- Be a creative marketeer leveraging a budget to get confirmed and profitable bookings
- Lead the way in an exciting new field of learning and development
- Have an attitude of personal sales responsibility rather than an order-taking mentality
Measures
Suitable measures of success will be developed in conjunction with the Excel Director, which will include short and long-term objectives that will be reviewed regularly. These will include revenue or profitability targets and may include some activity related targets in the short-term as agreed.
Personal Development
There is a considerable scope for personal development for the job holder through acquiring knowledge or attending relevant workshops, training programmes and individual coaching.
Location
We are based in central Marlow, 200 yards from the town centre in air conditioned offices.
Job Title:Head of Sales and Marketing - Outcome Selling
The Opportunity: Outcome Selling is a suite of training and development programmes designed specifically for sales professionals. It is already proving very popular to the extent that we now need someone to head up this important part of our business.
Reports to: Excel Director
Based: At the Marlow head office although some travel to meet with clients and oversee events will be required
Given the new nature of this role, this job description is in development and may evolve as the business develops.
Excel Communications is one of the UK's premier training and development organisations. Our small core team work with over 100 clients, in 8 industries and across 20 countries. Our clients, including companies like AstraZeneca, GlaxoSmithKline, Daimler Chrysler, Coca Cola and Channel 4, rate us very highly for the quality and professionalism of our work. Equally important is that all our staff enjoy working for Excel Communications. We like to make a difference through what we do.
Purpose of the Role: This is a new position that requires revenue generation and account management through the sales and marketing of the Outcome Selling portfolio and management of successfully delivered activities. Initially this is through direct selling to clients but with a strategy of future national and international franchising through other training companies.
Work Environment: The role is suited to someone who would prefer to work for a smaller organization in which you can expect the following:
High levels of autonomy
Strong personal development ethos
Dislike of office politics
Relaxed but professional environment
Proactivity, responsibility and entrepreneurial activity are encouraged
Decisions can be made quickly
Scope of the role: The role is ideally suited to someone looking for a new challenge and a chance to show what they are capable of. There is a high level of autonomy, one of the many benefits in working for a smaller company and to some extent the role is like running your own business, within the security of an established business. There is a huge opportunity to establish Outcome Selling as the major brand in the skills development of sales professionals.
Main Activities - Short Term:
- Proactively seek out additional sales opportunities from our existing accounts
- Develop the Outcome Selling brand and marketing plan
- Implement marketing plan to generate and follow-up on leads for new business
- Meet with clients, assess their sales strategies and sell the Outcome Selling concept in partnership with those strategies
- Follow up with clients appropriately to ensure ongoing needs are fully met
- Liaise with course tutors, designers and support staff to ensure customer satisfaction
Additional Activities - Medium/Long Term:
- Create franchising plan, standards and procedures
- Implement business-to-business franchise marketing
- Carry through business-to-business sales to generate UK franchisees
- Manage franchise induction and standards management resources and processes
- Prepare strategic plan for overseas franchising opportunities
Knowledge/Experience/Skills Required:
- Excellent communication and interpersonal skills
- A track record of success in sales
- Good personal image and presentation skills
- Self-motivated and well organised
- An understanding of:
- consultative selling and client management
- business to business marketing
- learning and development
- Ability to follow up leads, understand individual client requirements and to communicate Excel’s benefits, products and solutions
- Willingness to continually learn and develop
Decision Making:
- Decisions the jobholder can make without authority:
- Prioritisation of business opportunities
- Marketing activity recommendations
- Nature of Outcome Selling activities sold into each client
- Resourcing of best fit trainers to deliver each event
Initially the following decisions would be made jointly with a Director but would, with time, all fall within the remit of the Manager:
- How best to invest resources (money/time) for the marketing strategy
- Project pricing and profit strategy for each client
- Direction of sales activities
Key Features: The success in delivering this role will depend to a large degree on the ability of the jobholder to:
- Be a proactive salesperson who welcomes being responsible for their own success
- Be a creative marketer leveraging a budget to get confirmed and profitable bookings
- Lead the way in an exciting new field of learning and development
- Have an attitude of personal sales responsibility rather than an order tracking mentality
Measures: Suitable measures of success will be developed in conjunction with the Excel Director, which will include short and long-term objectives that will be reviewed regularly. These will include revenue or profitability targets and may include some activity related targets in the short term as agreed.
Personal Development: There is considerable scope for personal development for the job holder through acquiring knowledge or attending relevant workshops, training programmes and individual coaching, from some of the UK's top performance coaches.
For further information or a more detailed discussion, please contact: 01628 488854 or email rachel.burton@excelcom.co.uk
Job Title: Sales & Training Manager
The Opportunity:
There are many great salespeople around, there are many fantastic soft-skills trainers about; if you can do both then we want to talk with you!
Excel Communications is seeking the right person to join its senior team as a Sales and Training Manager.
Half of the job holders responsibility is:
Exemplary client management
The challenge of breaking into new accounts
Developing long term and productive partnerships with existing clients
Selling the products which are all of the training and development initiatives and resources within the Excel Communications portfolio
The other half of the role is:
Delivering a selection of these training and development initiatives
Working with more than 20 highly talented trainers
Selecting your own areas of expertise including Management & Leadership, Influencing
& Sales, Coaching & Team Development and more.
In 21 years Excel Communications have established a great reputation for quality, innovation and results.
You could be part of a rewarding future if you have:
3+ years delivering quality soft skills training
Strong sales and account management skills
A passion for success, learning and people
An understanding of the performance needs of people, teams and organisations
This role will particularly suit you if you want the responsibility and autonomy to see your hard work turn into personal and business success.
Excellent package + benefits available.
For further information or a more detailed discussion, please contact: 01628 488854 or email rachel.burton@excelcom.co.uk